WARRANTY / RETURNS / REFUNDS
Yard Card Supply, LLC warrants that the products and/or services will be free from defects in material and workmanship and will conform to any specification agreed to by YARD CARD SUPPLY, LLC in writing. This warranty shall extend for the notification and return period specified below, and shall apply only to the original Customer and only to those products which upon YARD CARD SUPPLY, LLC’s examination disclose to its satisfaction that the products and/or services in question were in fact defective. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OF USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON YARD CARD SUPPLY, LLC’s PART. THIS WARRANTY SHALL NOT APPLY TO ANY PRODUCT WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE or MISUSE, OR THAT HAS BEEN INSTALLED. Since all orders are unique to the Customer, All Sales Are Final. If we verify that we made an error, we will re-print the order or offer a credit off future purchase, as our sole and exclusive obligation related thereto, and as the Customer’s exclusive remedy. Customer must notify Yard Card Supply, LLC by email within 3 business days of Customer’s receipt of the ordered products if there are any defects discovered in the ordered product or the claim will be denied. In order to properly identify any issues with the product, Yard Card Supply, LLC reserves the right to request photos or return of the product for verification. If your package arrives damaged, we suggest first reporting the package as damaged with the delivering driver. Make sure to take photos of the damage to the package as well as the damage to its contents/product. If we are not given proper documentation to file a claim (photos of the product AND package), the claim and reorder will be the Customer’s responsibility and we cannot guarantee that you will be reimbursed for your reprint. This is for the sake of honesty and quality control. Yard Card Supply, LLC will not assume that a product is printed incorrectly based solely on a Customer’s word.
Customer is fully responsible for the proofing of all Content. Yard Card Supply, LLC recommends and accepts print ready art. Yard Card Supply, LLC, is NOT LIABLE for errors in a final product caused by any of the following reasons:
• Die Lines
• Crop Marks
• Finished Product Size
• Wrong Telephone Number or Address CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All images should be provided in CMYK format at full scale. Files should be created with the proper CMYK color profile on a properly calibrated computer screen for best color results. Yard Card Supply, LLC is not responsible for any color shift that occurs in color space conversions. All artwork, designs and images must be provided in minimum of 300 dpi and CMYK color space. Yard Card Supply, LLC, is not responsible for images printed as fuzzy, distorted or pixelated due to Customer provided artwork. Yard Card Supply, LLC will use commercially reasonable efforts to make sure the prints come out as good as they can. COLOR PROOFING AND MATCHING We will not match color charts (paint charts, 3M vinyl charts, customer provided color charts, etc). Yard Card Supply, LLC, is not liable for color matching or proofing files. ORDER CANCELLATION YARD CARD SUPPLY, LLC, will be happy to help you cancel your order prior to printing. Only those orders that have not been printed or where the printing process has not yet been started will be considered for cancellation. YARD CARD SUPPLY, LLC is not responsible for any duplicated orders that are placed on our website due to the Customer mistake.